Frequently Asked Questions



What is JOANN You Can Do It!?

JOANN You Can Do It is your resource for high-quality, on-trend arts and crafts instructional videos. Each class can be purchased for $10, and for every class purchased you will receive a $10 reward card. This reward card can be spent at joann.com for US orders or in a JOANN store.


Do I use the same login as joann.com?

No, you will need to create a separate account to purchase classes and access your purchased content.


Can my e-reward card be used toward the purchase of another class?

Not at this time. The e-reward card can be redeemed in-store at JOANN or online at joann.com for US orders.


Where can I find access to the classes that I have purchased?

You can find your classes in the “My Library” tab on your Profile page. Your profile is located at the top right of the page. You can also select the “My Classes” tab on the home page.


How can I suggest a new class that I’d like to take?

Please contact us! We’d love to hear what classes you would like to take! Email educationdepartment@joann.com with your ideas.


I have a question that was not addressed here. Who can I ask?

We’re happy to help! Email customer.service@joann.com.


I teach arts and crafts classes and I would love to teach a class on learning.joann.com.

Thank you for your interest! Please email the following information to educationdepartment@joann.com. Please note that we may not be able to respond to all inquiries.

  • - Class proposals or ideas for classes that you may have
  • - Links to your website or social media where you teach, sell, or post about your craft
  • - Bio (about you and what inspired your craft)